• AWWA ACE54403

AWWA ACE54403

Community Values - Yours or Theirs?

American Water Works Association , 06/01/2001

Publisher: AWWA

File Format: PDF

$12.00$24.00


This paper discusses a strategy for utilities to communicate with their communities that begins with staying in touch with the changing and shifting community values. Several techniques are discussed for determining a community's values that include: key informant interviews; preliminary validation; and, prioritizing. The importance of surveys is discussed along with suggestions for determining the right questions for a survey.

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