AWWA ACE58130

After nearly two decades of improvements with periodic taste and odor episodes through a source water improvement program, Saint Paul Regional Water Services (SPRWS) once again had some noticeable incidents of unpleasant taste and odor in its tap water during 2000 and 2001. SPRWS staff presented several potential treatment options to the Board of Water Commissioners to initiate discussion on the issue and to obtain direction from the Board. The Board directed staff to study the three most feasible treatment options and to conduct a customer survey to determine: SPRWS customers' level of concern regarding taste and odor; and, their willingness to pay for additional treatment to solve the taste and odor problem. Includes figures, appendices.