AWWA ACE62995

This slide presentation outlines a community outreach program developed for the new Twin Oaks Valley Water Treatment Plant construction project, as part of the San Diego County Water Authority. Outreach objectives included: get community involved before designing the plant; establish relationships with community residents; work with community to identify and resolve concerns; and, let community help shape project. Project parameters included: design/build/operate required; plant size and phase construction dependent on desalination schedule; required plant elements included lighting, security, and 24-hour operation; must stay within budget; and, must begin producing water by April 2008. Issues and concerns of the project were divided into three categories: facility design; facility construction; and, plant operation. The Water Authority's outreach approach, success tips, and lessons learned are all outlined.