AWWA ACE65380

This powerpoint presentation defines a sustainable utility as continuously obtaining inputs, producing quality outputs, and recovering costs - despite continual changes in the operating environment. It suggests that a utility achieves sustainability by continually looking ahead to see change coming, and making the right changes at the right time (using tools such as BCA / TBL, and using scenario or threshold approaches). A utility can determine it is on the right path to sustainability when it can explain the changes it is making in simple benefit-cost (B-C) terms relating to the triple bottom line (TBL). Includes figures.