AWWA JAW54573

This article provides a simple and practical five-step process to optimize water quality from distribution systems to the tap. These five steps include: understand your distribution system, and define the problems; set water quality goals, and establish preliminary performance objectives; evaluate alternatives, and select the best approach; implement good management practices, and monitor effectiveness; and, finalize performance standards, and develop standard operating procedures. Best management practices are presented for utility operations and key guidelines and recommendations from the AWWA Research Foundation are summarized. Includes 10 references, tables, figures.