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BS PD ISO/IEC TS 33054:2020

Information technology. Process assessment. Process reference model for service management

BSI Group , 06/09/2020

Publisher: BS

File Format: PDF

$199.00$398.78


Standard By:BSI Group , 06/09/2020
Published:06/09/2020
Pages:82
ISBN(s):9780539056570
File Size:1 file , 2.6 MB
Language:English
Note:This product is unavailable in Ukraine, Russia, Belarus
This document defines a process reference model for the domain of service management.

The model specifies a process architecture for the domain and comprises a set of processes. Eachprocess is described in terms of process purpose and outcomes.

The process reference model in this document is directed at assessment sponsors and competentassessors who wish to select a model, and associated documented process method, for assessment (foreither capability determination or process improvement).

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