AWWA ACE63040

This slide presentation outlines a hypothetical situation where a utility hires a contractor to update its control system with a supervisory control and data acquisition (SCADA) system. The presentation focuses on all the pitfalls than can happen due to a lack of proper communication on the part of all parties involved. Each party must voice their expectations and level of responsibilities need to be assigned to each party. All the parties involved were at fault because they failed to communicate clearly with the others. The presentation outlines an analysis of the situation from all viewpoints.