• AWWA IMTECH62898

AWWA IMTECH62898

Improving the Meter to Cash Cycle and Customer Service

American Water Works Association , 03/01/2006

Publisher: AWWA

File Format: PDF

$12.00$24.00


This slide presentation outlines a project at Water District No. 1 (WaterOne) of Johnson County, Kansas, with the objectives of: simplifying and integrating WaterOne's core system infrastructure; reduce the number of separate information systems; eliminate administrative activities that add no value, such as redundant data entry and reconciliation of data; limiting customization (of SAP) to hold down implementation costs, to support standardization of best business practices, and to preserve the ability to upgrade to new versions of the software when they are released; improving WaterOne's operational processes requires the integration of enterprise accounting, human resources, procurement, customer information system, maintenance and work order, and permits management functionality; more reliable, useful, timely and accessible financial information for WaterOne decision makers; gaining better access to information needed to effectively manage programs and measure their success; and, provide a means of information management that streamlines business processes. Includes tables, figures.

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