BS 8477:2014+A1:2020

Code of practice for customer service

BSI Group , 04/29/2020

Publisher: BS

File Format: PDF

$132.00$264.16

Description

Standard By:BSI Group , 04/29/2020

Published:04/29/2020

Pages:30

ISBN(s):9780539122329

File Size:1 file , 830 KB

Language:English

Note:This product is unavailable in Ukraine, Russia, Belarus

This British Standard sets out principles for establishing and maintaining an effective customerservice culture and mindset in an organization of any size, geographical location or business sector.It also provides recommendations on applying these principles so that the organization has thecapability to deliver a consistent standard of service that meets or exceeds the expectations ofits customers.Incorporates the following:BS 8477:2014