BS ISO/IEC 20000-5:2022

Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

BSI Group , 03/31/2022

Publisher: BS

File Format: PDF

$143.00$286.00


This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.


BS ISO/IEC 20000-5:2022 History

BS ISO/IEC 20000-5:2022

BS ISO/IEC 20000-5:2022

$143.00 $286.00

BS PD ISO/IEC TR 20000-5:2013

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