BS ISO/IEC 20000-5:2022

Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

BSI Group , 03/31/2022

Publisher: BS

File Format: PDF

$143.00$286.00

Description

Standard By:BSI Group , 03/31/2022

Published:03/31/2022

Pages:42

ISBN(s):9780539208115

File Size:1 file , 2 MB

Language:English

Note:This product is unavailable in Ukraine, Russia, Belarus

This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.