BS PD ISO/IEC TS 20000-11:2021

Information technology. Service management-Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®

BSI Group , 11/17/2021

Publisher: BS

File Format: PDF

$184.00$368.00


This document provides guidance on the relationship between ISO/IEC 20000-1 and a commonly used service management framework, ITIL 4.

All current amendments available at time of purchase are included with the purchase of this document.

BS PD ISO/IEC TS 20000-11:2021 History

BS PD ISO/IEC TS 20000-11:2021
BS PD ISO/IEC TR 20000-11:2015

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